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Problems with heating systems

We have put together some of the most common questions when dealing with heating systems. It may be that you can resolve the problem yourself without having to call out an engineer.

Answers:

My pilot has gone out!

Refer to manufacturers re-lighting instructions, make sure the gas is on, check external thermostats, e.g. room stat, if all above fails, an engineer will be required

I have no hot water!

Make sure pilot on boiler is lit, check time clock, if all above fails, an engineer will be required

I have banging in my pipes!

Turn off your central heating system, an engineer will be required for this fault.

I have heating but no hot water!

Check time clock; check external stats, if all this fails, an engineer will be required

I have hot water but no heating!

Check time clock; check external stats, if all this fails, an engineer will be required

My overflow is discharging!

An engineer will be required

My combi boiler has no pressure!

Refer to manufactures instructions. Some manufacturers describe the re-pressurising procedure, others specify a Gas Safety registered engineer is required to re-pressurise the system.

My boiler's making a noise like a kettle!

Turn off your central heating system, and call for an engineer.

My boiler fan is making a noise!

An engineer will be required

My pump is noisy!

An engineer will be required

My water heater has stopped working!

As this may well be a problem with the pump its important that the first thing you do is turn the power off, or you may well burn it out, as there are high voltages associated with this part of the heating system it is not recommended that you do any DIY investigating unless you really know what you are doing

Gas Safe Central Heating Ltd.

Highfield House, 1562, Stratford Road, Birmingham, West Midlands. B28 9HA
Telephone: 0800 834 773 or 07970 655513 - Email info@gassafecentralheating.com

Gas Safety Registration Number: 531934
Company VAT Registration Number: 134195618
Registered Limited Company Number: 06929869 (UK)

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